We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Please, don't hesitate to contact us at firstname.lastname@example.org to give us a chance to supply you with our best customer service.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. Send us an email at email@example.com with a photo of the damaged product and we will refund you or send you a new one according to your preference.
For any issue with our products please contact us at firstname.lastname@example.org and give us a chance to supply you with the best customer service we can offer. Every client is priceless to us. In the case of a refund request, we will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Send us an email to email@example.com with your order receipt and a photo of the products you got and we will send you the right products as soon as possible. You won't need to return the products you mistakenly got. Please, give us a chance to supply you with our best customer service.
We are here for you. For any questions please send us an email at firstname.lastname@example.org and we will be happy to answer your question or inquiry as best as we can.
Most people's allergies have a natural source. It can be dust, nuts, pollens, soy, etc. Most of us aren't even aware that we have an allergy until we get exposed to our allergens. This is why we recommend testing any new product before using it. Apply a small amount of the product on the inner side of your elbow and wait to see if there's any reaction.
If you know that you're allergic to something, please read the product's full ingredients list before making an order.
For any question about the ingredients and their derivatives you are more than welcome to email us at email@example.com
We are here to help!